Welcome to Netstats
Netstats is a cutting-edge platform for tracking internet outages in real-time. We monitor connectivity across homes and businesses across multiple countries, providing data on ISP disruptions, user impact, and network health. When your internet goes down, we detect it first.
Key Features
Real Network Telemetry
We use live 24x7 monitoring to detect outages, not social media or user sentiment.
Monitors all Carriers
We monitor all landline ISPs country-wide, large and small.
Independent Benchmarking
The only platform that can compare ISP performance against one another.
Scalable & Cloud Native
Netstats lives in the cloud and can scale to monitor ISPs across the globe.
How we Monitor the Internet
What We Measure
Netstats focuses on monitoring the reachability of internet networks provided by ISPs in multiple countries. We track critical metrics, including:
- Network reachability from the internet
- Number of outages per ISP
- Number of users impacted per outage
- Impact per 10,000 ISP customers
This data gives a clear picture of internet reliability in each country we monitor, and allows us to independently evaluate how well each ISP mainains its network.
How We Measure
Netstats uses a cloud-native monitoring platform to analyze the reachability of end-user networks in real time, using a suite of network protocols including ICMP. By monitoring the number of devices reachable within specific ISP networks, we use our algorithms identify patterns and detect outages quickly.
Our data is aggregated from multiple sources and locations, ensuring accurate results that reflect the actual state of internet connectivity across multiple countries. This approach enables us to provide actionable insights for ISPs, businesses, and users.
What Causes Internet Outages?
Internet outages can occur due to several reasons, including:
- Hardware Failures: Malfunctions in ISP infrastructure, such as routers and switches.
- Network Changes: Upgrades or maintenance can sometimes lead to unintended disruptions.
- Physical Damage: Construction accidents or weather events damaging underground cables.
- Power Issues: Local or regional power outages impacting network equipment.
By understanding these causes, users and ISPs can take steps to prevent and mitigate future outages.
It's important to understand that not all network outages are due to internet service providers - often they are subject to forces out of their control. It is up to network engineers to build resiliency into their infrastructure to handle these failure scenarios as best as possible.