At 12:10pm EST, over 1,000 Eastlink customers were disconnected from the internet. Netstats detected the outage immediately, which spans over 8 individual subnets in the N5H postal code:
Date & Time: February 17th, 12:10pm EST (5:10pm UTC)
Number of Users: ~1000
Location: Almyer, Ontario
Postal Codes: N5H
Looking at the Eastlink status map during the outage for Almyer, no outages were reported:
Thankfully, the service recovered roughly 40 minutes later:
When you depend on an ISP to self-report outages, you are usually only shown the largest ones. Blips like these can severely impact your household or small business, even if the duration is short.
Netstats is able to detect and report on outages across the country, with full transparency and no bias. We also aggregate an ISP’s reliability score into our ISP report.
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