Starting at 9:00am EST on May 21 2025, Bell Canada experienced as massive outage to landline and cellular internet services. This outage also impacted multiple third-party carriers who use Bell infrastructure. Netstats picked up the outage and detected over 30,000+ customer impacts:
Not only did we detect the macro outage, but were able to pinpoint the outage to:
- Users affected: ~30 ,093
- ISPs hit: 32
- Postal codes: 130
- Cities: 45
- Provinces: 2 (ON, QC)
- ISPs involved
- Accelerated Connections · Altima Telecom · B2B2C · Bell Canada · Bell Canada Business · CIK Telecom · Cogeco Connexion · Comwave · Distributel Communications · EBOX · EastLink · Execulink Telecom · Fibernetics Corporation · Fidalia Networks · Frontier Networks · GG Network Inc. · GOCO · Internet Access Solutions · Nexicom · Oricom Internet · Pathway Communications · Primus Telecommunications Canada · Quebec Internet · Radiant Communications Canada · Rogers Cable · Satelcom Internet · TELX · TekSavvy Solutions · Telus Communications · Vianet Inc. · Videotron Ltee · oxio
Mass outages like these remind us of how dependent our economy is on good, reliable internet access. Netstats offers users insights into just how reliable their ISPs actually are.
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